Normally, I wouldn't post something like this but it must be said. On June 19th, I won a Twitter Contest in which I had to answer a question relating to a brand of products. Never expecting to win, I did. Now I followed all their instructions thinking ” Wow, can't believe I won! I wonder which set I'll get” Yes, you read correctly, I would be receiving a set. But I never received an email response, I thought nothing of it as I've dealt with a few companies who simply send your package without notice. So after awhile, I decided to contact them via twitter, never received a reply. Now, I know they were presently tweeting as I would often see their posts on my timeline. Poor customer service, I think yes!
Here's another kicker, I thought you know what I'll just email them. To my astonishment I received a response. Great, right? Wrong. The person who I was originally told to email, the only person who's email I had, informed me they no longer worked with said company. What! She was kind enough to give me an email of someone who she thought could help. Note, I sent a new email to this new person on August 14th. To this day, I have yet to receive a response. Now here's a question, What am I to do?
Final Thoughts: Since the birth of this blog, I've stuck by my beliefs-- I believe everything can be said about a company through their packing but even more through their customer service.
Thanks for reading.